We offer clients full spectrum of Digital Marketing through a variety of Digital mediums.
We operate with latest technologies like HTML5, CSS3, PHP to provide complete web solutions.
We help all new or established companies to make their brand value to stay ahead of their competitors.
Mobility is the new interaction model that is changing the way we interact with customers, employees, and partners. We help clients in developing...
We partner with a technology Partner Competence in delivering products and solutions for business problems through use of Analytics, Big data...
We have developed range of applications on Cloud which can be deployed with minimal customization as per the client's technical environment.
A real estate company operating in India, has traditionally dependent on Excel sheets and managed all the customer interactions with customer through Excel sheets. This kind of information management was working as long as the company's initial stages of set up when the customer base was small. It was getting increasingly difficult to manage effectively the huge information collected from increasing customer base. Without a well-designed CRM, sales and marketing staff was spending huge amount of time at the site or with customer without access to relevant data. The company's customer service organization was overwhelmed and management is not in a position to understand reasons behind delays in leads to bookings, booking to registration.
Due to increasing popularity of the brand its marketing activities were generating huge customer leads. But it's out dated CRM was unable to cope with big volumes of customer information. The company started to lose potential customer leads as it was unable to effectively utilize the leads generated and convert them into customers.
A cloud based IVR system was implemented with real-time interfaces with Salesforce as the CRM system. In addition new web portal was developed to interact with Customers, Channel Partners and external hires with real-time interface to the CRM.
The whole solution is on Cloud with zero upfront investment on IT infrastructure and related ongoing Infrastructure maintenance. This is purely on a pay-as-you-go model and economical for the client.
Sales and Marketing staff are extremely happy after the implementation and management is getting direct interface with Customers, Channel Partners in a unified cloud based Solution which can be accessed from Desktop/Laptop or Mobile both from office as well as outside office.
Customers are happy that when they approach the real estate company, they get a consistent response from either phone/web/e-mail or live chat
Marketing Head is able to get ROI on money spent on advertisements over both print and digital media. Marketing manager is able to plan and run campaigns based on the centralised CRM.
Senior management were able to get important MIS reports like inventory levels split by plots/villas, by facing, sales, delays in workflow at the click of a button.